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I see a blank screen upon login. What should I do?

I’m only seeing a white screen when I log in. How do I fix this? My dashboard isn’t loading. How can I access my course?

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Written by Michael Nayda
Updated over 7 months ago

If you encounter a blank or white screen after logging in, clearing your browser’s cache and cookies usually resolves the issue. You can also try switching to a different browser, like Chrome or Firefox, or using an incognito/private browsing window.

If you continue to experience this problem, please contact Support with details about your device and network as well as a screenshot of the error.

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