The Reset Password email was among the first automated communications supported by the ExecOnline platform, but hasn't had a facelift since it was released way back in 2017 - until now 🤩
We've updated the design template for the Reset Password email so it now follows the a visual design similar to other platform communications like invitations and program reminders.
Original design | New design |
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Key Details and Benefits:
Brand Recognition: Using a consistent email template will help participants quickly identify and recognize different communications from ExecOnline.
Deliverability: The enhanced design will help email filtering programs to verify and deliver reset password emails more efficiently.
How It Works
Any platform user to request a password reset will receive the email with updated design. Reset links expire after 4 hours.
📭 Note: ExecOnline sends the reset password email 'immediately' upon request, but it may take a few minutes to be delivered (or longer) subject to enterprise mail filters and firewalls.
If you requested a password reset but haven't received the email we encourage checking spam folders or any email filtering programs your enterprise might be using.