Skip to main content
All CollectionsParticipantsCoaching & Live Events
Leadership Coaching Questions: Technical and Accessibility
Leadership Coaching Questions: Technical and Accessibility

Can I access coaching sessions on my mobile device? What happens if I encounter technical issues? Are there specific technical requirements for accessing sessions?

A
Written by Adam Shapiro
Updated over 2 months ago

Q: Can I access coaching sessions on my mobile device?
​A: Yes, coaching sessions are accessible through the ExecOnline platform on mobile-responsive browsers. Additionally, iOS users can download our app for on-the-go access. Note that some functionalities may be limited on the mobile app. For the full experience, we recommend using a desktop or laptop browser.

Q: What happens if I encounter technical issues?
​A: If you experience technical difficulties, please contact our support team at coaching@execonline.com for prompt assistance.

Q: Are there specific technical requirements for accessing sessions?
​A: Ensure your device meets the following:

  • A stable internet connection (2 Mbps or higher).

  • An updated web browser (e.g., Chrome, Firefox).

  • A webcam and microphone for live video sessions. For detailed technical requirements, refer to our platform resources.

Did this answer your question?