A: Auditor setup is managed exclusively by ExecOnline. To request auditor access for a participant, please follow these steps:
Gather the participant's details, including:
Full Name
Email Address
Organization Name (if applicable)
Programs or content areas they need access to
Email this information to customersupport@execonline.com with the subject line "Auditor Setup Request".
Our Customer Support team will review the request and confirm setup details with you. If additional information is required, they will reach out promptly.
Additional FAQs related to setting up an auditor:
Q: How long does it take to set up an auditor?
A: Auditor setup typically takes 1-2 business days. You will receive a confirmation email once the setup is complete.Q: Can auditors be set up for specific programs only?
A: Yes, you can specify which programs or content areas the auditor should access when sending your request.Q: Is there a limit to the number of auditors an organization can have?
A: No, there is no set limit, but auditor setup should align with your organization’s agreement with ExecOnline. For questions about limits or policy, contact your Account Manager.Q: Can I manage or adjust auditor permissions after they are set up?
A: No, all adjustments to auditor permissions must be handled by ExecOnline. Please email any updates or changes to customersupport@execonline.com.