An admin can remove or restore a participant’s access to a Learning Collection at any time. This is helpful if participants have not enrolled, if you're managing a new cohort, or if you're refreshing access with a brand new cohort after your license term.
Steps to Remove or Restore Access:
In the Learning Collection page, locate the desired Learning Collection.
Click the three vertical dots to open the menu and select “Manage Participant Access.”
From the Participants menu, find the participant and check the box next to their name.
A menu will appear where you can choose to:
Remove Collection Access
Restore Collection Access
Important Notes:
Changes take effect immediately in AdminStudio.
Removing access does not impact the participant’s license allocation or activation during the license term.
Activated licenses can only be released for participants who have left your organization, and this action cannot be reversed. Licenses that have not been activated can be released at anytime through AdminStudio.
For information on how to release a license, click here.
Additional Information:
If a participant has been marked as “No Longer With Company,” Collection access cannot be restored via AdminStudio. Please submit a ticket to our Customer Support Team for assistance.