To manage this scenario, follow these steps:
Remove Participants Not Carrying Over:
Remove all participants from the Learning Collection who should not carry over into the new term of use.
Note: Removing access is immediate and cannot be scheduled in AdminStudio.
Submit a Ticket to Customer Support:
Once the participants have been updated, submit a ticket to our Customer Support Team to complete the term of use update for the Learning Collection.
When contacting Customer Support, include the following details:
The licenses and terms of use
The title of the existing Learning Collection
Participant information (if applicable)
Our team will assist you with the necessary updates.