A: Auditor setup is managed exclusively by ExecOnline. To request auditor access for a participant, please follow these steps:
Gather the participant's details, including:
Full Name
Email Address
Organization Name (if applicable)
Course or content areas they need auditor access to
Submit this information when contacting Customer Support.
Our Customer Support team will review the request and confirm setup details with you. If additional information is required, they will reach out promptly.
Additional FAQs related to setting up an auditor:
Q: How long does it take to set up an auditor?
A: Auditor setup typically takes 1-2 business days. You will receive a confirmation email once the setup is complete.Q: Can auditors be set up for specific courses only?
A: Yes, you can specify which programs or content areas the auditor should access when sending your request.Q: Can auditors be set up to select whatever course they want to access within the ExecOnline catalog?
A: Auditors can be set up to browse the full on-demand catalog as an auditor. For other auditor opportunities, please discuss with your Account Manager.
Q: Is there a limit to the number of auditors an organization can have?
A: No, there is no set limit, but auditor setup should align with your organization’s agreement with ExecOnline. For questions about limits or policy, contact your Account Manager.Q: Can I manage or adjust auditor permissions after they are set up?
A: No, all adjustments to auditor permissions must be handled by ExecOnline. Please contact Customer Support for auditor administration.
