Skip to main content
All CollectionsAdministratorsFrequently Asked Questions
What is the difference between allocated and activated licenses?
What is the difference between allocated and activated licenses?

What is the difference between allocated and activated licenses?

A
Written by Adam Shapiro
Updated over 2 months ago

  • Allocated Licenses: These refer to participants who have been invited to a Learning Collection or program. A license can be allocated multiple times, but it will not be considered used until it is activated.

  • Activated Licenses: These refer to participants who have completed the enrollment process from an invitation to a Learning Collection, program, or product associated with their license. Once a license is activated, it is removed from your organization’s pool of licenses available for future participants.

If you need further clarification regarding your license data, please submit a ticket to our Customer Support Team for assistance.

Did this answer your question?