Question(s): Who is enrolled but not progressing? How far along are they? How can I address them? What are they enrolled in? What are the program topics?
Intent: To identify learners who are enrolled but are not actively progressing through their programs, understand their context, and plan targeted interventions.
Report in Focus: Engagement Summary
Click-by-Click Steps:
Who is enrolled but not progressing?
Follow the steps from Recipe 1 for “How many people are currently enrolled?”
Hover or click the table header to display the options menu at the top right.
Click the option to “Sort visual” and change the “Last Active” sort order to Ascending.
Apply the change so “Last Active” is sorted Ascending.
View the enrolled participants sorted by their time “Last Active” (oldest at the top) to see participants who may not have not logged in for a while.
Add other filters to view by Collection, Program, License, etc. as needed.
How far along are they?
Follow the steps from Recipe 2 for “Who is enrolled but not progressing?”
Still on the “Participant Summary” section, cross-reference with “Program Hours So Far” to see each participant’s (estimated) completed learning hours.
How can I address them?
Follow the steps from Recipe 2 for “Who is enrolled but not progressing?”
Still on the “Participant Summary” section, hover or click the table header to display the options menu at the top right.
Click for more options and then “Export to CSV” (or Excel).
Use the exported file as a source of email addresses for separate (off-platform) outreach to participants.
What are they enrolled in?
Follow the steps from Recipe 2 for “Who is enrolled but not progressing?”
Still on the “Participant Summary” section, click the name for any participant to view their Participant Profile report.
Now on the Participant Profile report, scroll down to the “Program Details” section to view the details for the participant’s active program enrollments.
What are the program topics?
Follow the steps from Recipe 2 for “What are they enrolled in?”
Still on the “Program Details” section, scroll up (slightly) to see the In Focus Competencies for the enrollments in view.
Hover over the bar chart to view detailed information about the program competencies.
Hover or click the background to display the options menu at the top right.
Click the option to “Drill down” and view the competencies for each specific program.