Admins can now filter participants by license status and export their contact information directly from the Product Licenses page - making it easier to identify and reach out to specific groups of learners.
How It Works
Step 1: Navigate to Products
On the Products page look for the License Usage Overview section where you'll see your license usage overview by product and license period.
Step 2: Filter by License Status
Click "View" or "Download" next to any product license to gain more insight about participants:
View: See the filtered participant list on-platform with additional filtering options
Download: Export participant data as a CSV for offline use
Step 3: Work with Your Data
The exported CSV includes the following columns for easy outreach and analysis:
Email (email): Participant's email address
First Name (first_name): Participant's first name
Last Name (last_name): Participant's last name
Level (level): Participant's organizational level or seniority
Function (function): Participant's job function or department
Country (country): Participant's country location
Region (region): Participant's regional location
Last Login (last_login): Date and time of participant's most recent platform login
License Type (license_type): The product or program associated with the license (e.g., VIP, Premium with Coaching)
License Status (license_status): Current status of the license (Activated, Allocated, etc.)
License Start Date (license_start_date): Date when the license becomes active
License End Date (license_end_date): Date when the license expires
What This Does
→ Quick filtering: View participants by license status (Activated, Allocated, etc.) directly from Product Licenses.
→ On-platform review: Click "View" to see participant details within AdminStudio.
→ Easy export: Click "Download" to get a CSV file with participant contact information for outreach.
Common Use Cases
✓ Identifying inactive participants who have been allocated licenses but haven't activated yet
✓ Exporting contact lists for targeted email campaigns or reminders
✓ Analyzing participant demographics by license type
✓ Creating outreach lists for specific cohorts or programs
✓ Reporting on license utilization to stakeholders
Getting Started
These filtering and export capabilities are available now on the Product Licenses page in AdminStudio.
Need Help?
Our support team is here to help you make the most of this feature. Contact us with any questions or feedback.